Ola Electric Scooter Customer Care Guide: Contact Number, Email & Support Services

Introduction

Ola Electric has revolutionized the two-wheeler market in India with its smart, eco-friendly, and performance-driven scooters. From the Ola S1, Ola S1 Pro, to the newer Ola S1 Air, the brand has quickly become a household name for sustainable mobility.

But like any modern vehicle, Ola scooters may sometimes face technical issues, software glitches, or service-related queries. Thatā€™s where Ola customer care support comes in. If you are an Ola scooter owner or planning to buy one, this detailed guide will help you understand how to contact Ola customer care, what services are included in Ola Care and Ola Care+, and which are the best ways to get assistance.

Why Ola Customer Care is Important?

Every scooter owner expects quick support when issues arise. Ola ensures that its riders donā€™t get stranded by offering:

  • 24/7 roadside assistance
  • Dedicated customer support helpline
  • On-demand home service
  • Warranty and extended care plans
  • Email and app-based support

So whether itā€™s a charging issue, battery problem, MoveOS software bug, or service request, Olaā€™s dedicated customer care is just one call or email away.

Ola Scooter Customer Care Contact Details

šŸ“ž Ola Customer Care Number

  • 080-3311 3311 ā€“ Official Ola Electric customer support number.
    You can call this number for queries related to sales, service, breakdowns, or general assistance.

šŸ“§ Ola Customer Care Email ID

When contacting via email, make sure to include:

  1. Your registered mobile number.
  2. Vehicle Identification Number (VIN) or Scooter registration details.
  3. A detailed description of the issue.
  4. Photos or screenshots (if applicable).

šŸ“± Ola Electric App Support

Ola also provides in-app customer support through the Ola Electric app. You can raise service requests, book a service, track warranty status, and request roadside assistance directly from the app.

Ola Care & Ola Care+ Plans

To provide hassle-free ownership, Ola offers two customer care plans:

āœ… Ola Care (Standard Plan)

  • Free periodic health check-ups.
  • Roadside assistance (RSA).
  • Basic servicing and support.
  • Access to Ola Service Centers.

āœ… Ola Care+ (Premium Plan)

  • All benefits of Ola Care.
  • Free doorstep service & pick-up/drop facility.
  • Comprehensive extended warranty.
  • Consumable parts coverage (brake pads, oil, filters).
  • Priority customer care support.

Both plans are designed to give Ola owners complete peace of mind while riding.

Common Ola Scooter Problems & How Customer Care Helps

  1. Battery & Charging Issues
    ā€“ Customer care helps in diagnosing whether itā€™s a charger issue, port damage, or a software-related bug.
  2. Software & MoveOS Updates
    ā€“ Many riders report navigation glitches, Bluetooth pairing issues, or OTA (Over-the-Air) update failures. These are quickly resolved through remote assistance.
  3. Breakdowns & Towing
    ā€“ Ola provides roadside towing if your scooter breaks down.
  4. Maintenance & Spare Parts
    ā€“ Ola Care+ covers consumables like brake pads and provides doorstep replacement.
  5. Warranty Claims
    ā€“ If your battery or motor develops an issue, Ola customer support guides you through the warranty claim process.

How to Raise a Service Request with Ola?

  1. Step 1: Download & open the Ola Electric app.
  2. Step 2: Go to the "Service" section.
  3. Step 3: Select the issue category (battery, software, maintenance, etc.).
  4. Step 4: Schedule a home service or book a slot at the nearest Ola service center.
  5. Step 5: Track progress through the app and receive updates via SMS/email.

SEO-Optimized Keywords to Rank Your Blog

Here are the trending keywords related to Ola scooters you should use in your blog post for Google ranking:

  • Ola scooter customer care number
  • Ola scooter customer care email
  • Ola electric scooter service center
  • Ola Care and Ola Care+ plans
  • Ola S1 Pro customer support
  • Ola scooter roadside assistance
  • Ola electric service complaints
  • Ola scooter maintenance tips
  • Ola scooter breakdown support

By naturally including these keywords, your blog will have higher chances of ranking on search engines when customers look for Ola scooter help.

Tips for Ola Scooter Owners

  1. Always keep the customer care number saved in your phone.
  2. Install the Ola Electric app and keep it updated.
  3. Opt for Ola Care+ if you travel long distances frequently.
  4. Keep a record of all your service requests for faster warranty claims.
  5. Use only Ola-authorized service centers to avoid warranty void.

Conclusion

Ola Electric has made owning an electric scooter easy and convenient by providing reliable customer care services. Whether you ride an Ola S1, Ola S1 Pro, or Ola S1 Air, help is just a call, email, or app request away.

By knowing the Ola scooter customer care number (080-3311 3311) and the official support email (support@olaelectric.com), you can ensure peace of mind whenever a problem arises. Plus, with Ola Care and Ola Care+, you get the assurance of extended warranty, free service, and 24/7 roadside support.

If you are planning to post this blog on MK Trading, it will not only provide value to Ola scooter users but also help your website rank higher with the right SEO keywords.

Back to blog